Project Management

📋 Our in-house Project Management process

1. Initial Consultation & Brief

• Meet with the client to understand their needs, goals, brand, and site specifics.

• Gather key details: signage type, dimensions, location, materials, timeline, and budget.

• Discuss any design preferences, compliance issues, or unique challenges.

2. Site Survey

• Visit the location to:

  • Take accurate measurements and photographs

  • Assess structural considerations

  • Review electrical access (for illuminated signage)

  • Identify potential installation constraints

3. Design & Visualisation

• Create concept designs or technical drawings based on the brief and survey.

• Provide visual mock-ups, material samples, and lighting options (if needed).

• Revise designs based on client feedback to finalize the artwork and specification.

4. Quotation & Approval

• Present a detailed quote, including:

  • Design

  • Manufacturing

  • Installation

  • Optional maintenance or service packages

• Obtain written approval and any necessary purchase orders or contracts.

5. Planning & Permissions (if applicable)

• Submit planning applications or work with landlords/local councils for approvals.

• Ensure compliance with local signage regulations, zoning laws, or building restrictions.

6. Production & Fabrication

• Manufacture signage using approved materials, finishes, and lighting.

• Quality control checks throughout the process to ensure accuracy and durability.

• Coordinate schedules for any outsourced components or sub-contractors if needed.

7. Installation Planning

• Book installation dates in line with client timelines and site access availability.

• Arrange for:

  • Equipment (e.g., access platforms)

  • Safety measures (RAMS: Risk Assessments and Method Statements)

  • On-site personnel and logistics

8. Installation

• Experienced fitters complete the install to the highest safety and aesthetic standards.

• Perform final on-site checks, clean-up, and ensure functionality (especially for illuminated or digital signs).

9. Handover & Sign-Off

• Walk the client through the finished installation.

• Provide care instructions, warranties, and documentation if applicable.

• Gather feedback and confirm client satisfaction.

10. Aftercare & Maintenance (Optional)

• Offer ongoing support services such as:

  • Scheduled maintenance

  • Repairs

  • Updates (e.g., for modular or digital signage)

🎯 Benefits of a Structured Process:

• Smooth coordination between teams

• Minimized delays and surprises

• Stronger client trust and satisfaction

• Quality and consistency across every project